Our Invisible Service
The Rex recognizes that much of the traditional hotel model is built on in-person traditions that simply aren’t needed when using today’s technology. Your time is precious and we want you to get to what you came here for, so we’ve eliminated a lot of the unnecessary work on your end. With our invisible service you can expect:
- An email the day before you check-in with your unique check-in code
- An email the day before you depart with your check out code
- Customer Service is available remotely everyday from 8am – 8pm
We strive to provide you with exceptional, responsive service while being invisible. This means you’ll access your room via a digital key, check in and check out on your phone, and be able to text us any questions or requests – receiving quick and friendly service from our responsive staff. Afterall, invisible service does not mean no service, instead, it allows you to focus on spending more time exploring the property and the bordering 3000 acres of wilderness.
Kindly note, at this time we do not offer in-stay room turnovers. If you would like to add this to your booking, please contact us directly and we will do our best to accommodate.